Terms and Conditions
For Terms & Conditions applying to the purchase of online programs and online courses, please view here: Online Course Terms & Conditions
For Terms of Service applying to telehealth consultation, please view here: Telehealth Terms of Service
In these Terms & Conditions, “we”, “us”, “our” refers to Christiana Velis.
By accessing our website, you agree to be bound by our Terms & Conditions of use. We may revise these Terms of Use from time to time.
Disclaimer
The content of this website is for general information purposes only. Nothing on this website should be used as a substitute for individual medical and/or dietary advice. If you suffer from a medical condition and/or you are seeking personalised assistance, please make an appointment with a qualified health professional. The use of any information from this website is at your own risk.
Links to Other Websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. We are not responsible for the protection and privacy of any information which you provide whilst visiting such sites. You should exercise caution and in particular, look at the privacy policy applicable to the website in question.
Intellectual Property
This website is for your personal use only. The intellectual property rights including copyright in all information and imagery provided on or through this website remain the property of Christiana Velis. You may not in any form or by any means adapt, reproduce, distribute, print, display, publish or create derivative works from any part of this website, or commercialise any information or imagery without our written permission.
Purchase of Products and Services
This website uses a secure online payment system. In order to purchase a product or service from this website you will be required to select a payment method which may require you to enter your credit or debit card information. Please be aware that credit or debit card payment is made through a third party payment processor.
For affiliate products, you may be taken to a third party’s website (the owner of the affiliate product) to complete the purchase on their website.
All prices on this website are in Australian Dollars unless otherwise stated, and inclusive of GST where GST is applicable.
Delivery of Products and Services
If your purchase is an individual nutrition consultation, after payment you will be provided with a booking confirmation which includes information on how to access your nutrition consultation.
If you purchase a digital product, after payment it will be delivered to the email address you provide and available immediately by download. If you have any issues with downloading your eBook, please contact us at info (at) christianavelis (dot) com.
For affiliate products, please refer to the delivery information on the third-party website that you are taken to (i.e. the original seller’s website).
Refunds & Complaints
If you would like a refund on a nutrition consultation that has not yet occurred, please cancel the appointment and contact us at info (at) christianavelis (dot) com. Please note, if an appointment is cancelled within 24 hours of the scheduled appointment time, a fee of 50% of the booking value is payable.
If you are not happy with a product or service purchased from this website that you have already used, please contact us at info (at) christianavelis (dot) com.
Please note that due to the digital nature of e-products, refunds are not available for any digital products like ebooks and meal plans.
If your issue relates to an affiliate product, please contact the original seller.